Slaters Chartered Accountants - Steve Slater, Managing Director
As an accountant we rely heavily upon the use of IT to deliver our service quickly and accurately to our clients. We are the kind of business that knows what we want from the computer system but do not know how to make it happen. That is where GL-Tech comes in! Graeme has been handling our IT requirements for several years. We have always found him to be straight-forward and reliable; we tell him what we want and he makes it happen.
Where technical issues raise their ugly heads we find that Graeme is very good at explaining the issues in terms that even we can understand, and coming up with a selection of solutions to help us to decide the best course of action.
We find that a regular monthly meeting with Graeme is of value in pre-empting problems with the system and discussing system development. This is much more constructive than waiting until a problem arises then sending up a distress flare to get it fixed as quickly as possible.
The service that we receive is prompt, reliable and objective. It is delivered in a friendly and business-like fashion and I would not hesitate to recommend GL-Tech to other small businesses.